1. Introduction and Acceptance
These Terms of Service ("Terms") govern your access to and use of the websites, applications, and subscription products operated by PitchFit L.L.C-FZ ("PitchFit", "we", "us", or "our"), a Limited Liability Company licensed in the Meydan Free Zone, Dubai, United Arab Emirates (Licence No. 2526573.01), together with all related features and services accessible at pitchfit.ai and its subdomains (collectively, the "Services").
By creating an account, subscribing to, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Services.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" and "your" refer to that entity.
2. Definitions
"Account" means the registered account through which you access the Services.
"Ask" means PitchFit's subscription-based conversational analytics product.
"Insights" means PitchFit's subscription-based product that ingests, standardizes, and compares financial statements.
"Customer Content" means any data, files, financial statements, documents, or other materials that you or your authorized users upload, submit, or generate through the Services.
"Subscription" means a paid plan that grants access to one or more Services for a defined term.
"Instance" means the logically separated environment in which your Customer Content is stored and processed for your Account.
"Google user data" means data PitchFit obtains through Google APIs under the scopes you authorize, and includes both the raw data obtained from those scopes and any data aggregated, anonymized, or derived from it.
3. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Services. The Services are intended for business and professional use. By using the Services, you represent that you meet these requirements and that your use complies with all laws applicable to you.
4. The Services
4.1 Products
PitchFit provides software designed to standardize how analysts run financial comparisons by standardizing financial statements consistently on a global basis. We currently offer two subscription products:
- Ask - a conversational interface for querying and analyzing financial data.
- Insights - a product that processes financial statements available online and statements you provide, standardizes them, and enables comparison against other companies and benchmarks.
4.2 How Insights handles your statements
Within Insights, you may add company financial statements (including your own or third-party statements lawfully available to you). We process these to render them in a standardized format and to generate comparisons. Customer Content you add is stored within your Instance and is deleted when your Account is unsubscribed or deleted, in accordance with our Privacy Policy and Section 12 (Term and Termination).
4.3 Changes to the Services
We continuously improve the Services and may add, modify, or discontinue features. We will use reasonable efforts to notify you of material adverse changes to paid features. Beta or preview features may be offered "as is" and may change or be withdrawn at any time.
5. Accounts and Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account. You agree to provide accurate registration information, keep it current, notify us promptly of any unauthorized use at the contact below, and use commercially reasonable measures to protect access to the Services. We are not liable for loss arising from unauthorized use of your Account where we have met our own security obligations.
6. Subscriptions, Fees and Payment
- Plans and billing. Access to Ask and Insights requires a paid Subscription. Fees, billing frequency, and included usage are described at the point of purchase or in an order form.
- Renewal. Unless otherwise stated, Subscriptions renew automatically for successive periods equal to the initial term unless cancelled before the renewal date.
- Taxes. Fees are exclusive of taxes, levies, or duties (including VAT where applicable), which are your responsibility except for taxes on our net income.
- Changes to fees. We may change fees on notice effective at the start of your next renewal term.
- Non-payment. We may suspend or terminate access for overdue amounts after reasonable notice.
- Refunds. Except where required by law, fees are non-refundable for partial periods.
7. Acceptable Use
You agree not to, and not to permit any third party to:
- Use the Services in violation of any applicable law, regulation, or third-party right;
- Upload Customer Content you do not have the right to use, or that infringes intellectual property, confidentiality, or privacy rights;
- Attempt to gain unauthorized access to the Services, other accounts, or our systems, or to circumvent security or usage limits;
- Reverse engineer, decompile, or attempt to derive source code, except to the extent this restriction is prohibited by law;
- Introduce malware or interfere with the integrity or performance of the Services;
- Resell, sublicense, or provide the Services to third parties except as expressly permitted; or
- Use the Services to build a competing product or to scrape or copy the Services at scale.
8. Customer Content and Data
Ownership: As between you and PitchFit, you retain all rights, title, and interest in and to your Customer Content. We do not claim ownership of it.
Licence to operate: You grant PitchFit a limited, non-exclusive, worldwide licence to host, process, transmit, and display Customer Content solely to provide and support the Services for you, and to standardize and compare statements as you direct.
Your responsibilities: You represent that you have all rights and permissions necessary to provide Customer Content and to authorize our processing of it.
Confidentiality and security: All user data is treated with international best-practice confidentiality and security mechanisms. We store Customer Content within your Instance and apply appropriate technical and organizational measures as described in our Privacy Policy.
Deletion: Customer Content is deleted when your Account is unsubscribed or deleted, subject to limited retention required by law and routine backup cycles, as detailed in the Privacy Policy.
Aggregated and de-identified data: We may generate and use aggregated or de-identified data that does not identify you or any individual or company to operate, improve, and benchmark the Services, provided such data cannot reasonably be re-associated with you or your Customer Content. Google user data is excluded from this clause in its entirety, whether raw, aggregated, anonymized, or derived, and is governed exclusively by Section 10.1 and by Section 4 of the Privacy Policy.
9. Intellectual Property
The Services, including all software, standardization methodologies, models, interfaces, text, and design, and all related intellectual property rights, are and remain the exclusive property of PitchFit and its licensors. Subject to these Terms and your payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during your Subscription. No rights are granted except as expressly stated. "PitchFit" and related marks are our trademarks; you may not use them without our prior written consent.
10. Third-Party Services, Data Sources, and Google Integrations
The Services may interoperate with, or rely on, third-party services and publicly available data sources. We are not responsible for third-party content, services, or their availability, and your use of them may be subject to their own terms. Publicly available financial statements processed through Insights remain subject to the rights of their respective owners and the terms under which they were made available.
10.1 Google integrations and Limited Use
Connecting a Google account to the Services is optional. If you choose to connect one, you authorize PitchFit to access Google user data through Google APIs under the scopes you approve on Google's OAuth consent screen, solely to deliver the features for which you granted access. Our handling of Google user data is described in Section 4 of the Privacy Policy, which forms part of these Terms.
PitchFit's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular, and notwithstanding any other provision of these Terms, PitchFit does not:
- use, transfer, or sell Google user data to create, train, or improve any machine learning or artificial intelligence model beyond the user-facing feature you directed, including any generalized, foundational, or frontier model, whether operated by PitchFit or by a third party;
- transfer or sell Google user data to advertising platforms, data brokers, or information resellers, or use it to serve advertising or to determine credit-worthiness;
- include Google user data in the aggregated or de-identified data described in Section 8; or
- permit humans to read Google user data other than in the limited circumstances set out in Section 4.7 of the Privacy Policy.
You may disconnect a Google integration at any time within the Services or by revoking access at https://myaccount.google.com/permissions. On disconnection, revocation, unsubscription, or Account deletion, PitchFit ceases accessing Google APIs and deletes Google user data in accordance with Section 4.8 of the Privacy Policy.
The licence you grant in Section 8 is limited, in respect of Google user data, to what is necessary to provide the specific user-facing feature you directed, and does not extend to any other use.
11. Disclaimers - No Financial Advice
No professional advice. The Services provide data standardization, processing, and comparison tools. Outputs are for informational purposes only and do not constitute financial, investment, accounting, legal, or tax advice, nor a recommendation to buy, sell, or hold any security. You are solely responsible for your decisions and should obtain independent professional advice.
"As is". To the maximum extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that outputs will be error-free, complete, or uninterrupted.
12. Term and Termination
These Terms apply while you use the Services. You may cancel your Subscription or delete your Account at any time through the Services or by contacting us. We may suspend or terminate your access if you materially breach these Terms, fail to pay fees, or where required by law. Upon termination or unsubscription, your right to use the Services ends and your Customer Content will be deleted in accordance with Section 8 and our Privacy Policy. Provisions that by their nature should survive (including Sections 8 ownership, 9, 11, 13, 14, 15, and 16) will survive termination.
13. Limitation of Liability
To the maximum extent permitted by applicable law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages.
To the maximum extent permitted by applicable law, PitchFit's total aggregate liability arising out of or related to these Terms or the Services will not exceed the total fees you paid to PitchFit for the Services in the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. Indemnification
You agree to indemnify and hold harmless PitchFit and its officers, managers, employees, and agents from and against any claims, damages, liabilities, and reasonable expenses (including legal fees) arising out of your Customer Content, your use of the Services in breach of these Terms, or your violation of applicable law or third-party rights.
15. Governing Law and Dispute Resolution
For users contracting with PitchFit L.L.C-FZ, these Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, including the regulations of the Meydan Free Zone, without regard to conflict-of-laws principles. The courts of the Dubai International Financial Centre (DIFC) or the competent courts of Dubai, as applicable, will have jurisdiction over disputes, unless the parties agree to arbitration.
For customers established in the United States, the parties may instead agree in an order form that these Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-laws rules, with exclusive jurisdiction in the state and federal courts located in Delaware. Where no such election is made, the UAE governing law above applies.
Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Where mandatory consumer protection laws grant you rights in your country of residence, those rights are not affected.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-product notice) before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Services.
17. General
- Entire agreement. These Terms, the Privacy Policy, and any order form constitute the entire agreement between you and PitchFit regarding the Services.
- Assignment. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Where such a transaction would involve the transfer of Google user data, we will obtain your explicit prior consent before that data is transferred.
- Severability. If any provision is held unenforceable, the remaining provisions remain in full effect.
- No waiver. Failure to enforce any provision is not a waiver of it.
- Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Notices. We may provide notices by email or through the Services.
18. Contact Us
Questions about these Terms can be sent to hey@pitchfit.ai.
PitchFit L.L.C-FZ - Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. Licence No. 2526573.01.